Privacy policy.
We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when interacting with our website, making purchases, or communicating with our team.
Information We Collect:
Personal Information: When you place an order or register for an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
Payment Information: We collect payment information when you make a purchase, including credit card details or other payment methods. However, we do not store payment information on our servers. All payment transactions are securely processed through trusted third-party payment processors.
Communication Data: We may collect information from your communications with us, including emails, phone calls, or messages through our website or social media platforms.
Website Usage Data: Like many websites, we may collect non-personal information automatically when you visit our website, including your IP address, browser type, operating system, referral source, and pages visited. This information helps us improve our website and enhance your browsing experience.
How We Use Your Information:
Order Processing: We use your personal information to process and fulfill your orders, including shipping products to your designated address and providing order-related updates.
Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates related to our business. You have the option to opt out of marketing communications at any time.
Improving Our Services: We may use your information to analyze website usage patterns, gather feedback, and improve our products, services, and overall customer experience.
Data Security:
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We use industry-standard encryption technologies to safeguard sensitive data during transmission and storage.
Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in operating our website, conducting business activities, or providing services to you, such as payment processors or shipping carriers.
Your Rights:
You have the right to access, update, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Privacy Policy periodically for updates.
Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at Hello@middleyakleatherco.com.
Thank you for trusting Middleyak Leather Co. with your personal information.
Love,
Marissa